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1. Supplier Information: Basic details including supplier name, contact information, contract reference numbers, and evaluation period
2. Evaluator Information: Details of the person(s) conducting the evaluation, including name, position, and department
3. Performance Criteria - Quality: Assessment of product/service quality, defect rates, compliance with specifications
4. Performance Criteria - Delivery: Evaluation of on-time delivery, order accuracy, and responsiveness to schedule changes
5. Performance Criteria - Cost Management: Assessment of pricing consistency, cost control, and transparency in billing
6. Performance Criteria - Communication: Evaluation of responsiveness, clarity of communication, and problem reĂÜĚŇÖ±˛Ą
7. Scoring Methodology: Explanation of rating scale and scoring criteria
8. Overall Rating: Calculation of final score and performance category assignment
9. Improvement Actions: Documentation of required improvements and corrective actions
10. Sign-off Section: Space for signatures of evaluator, reviewer, and date of evaluation
1. Health and Safety Compliance: For suppliers where workplace safety is critical, evaluation of safety records and compliance
2. Environmental Performance: For suppliers where environmental impact is significant, assessment of environmental compliance and initiatives
3. Innovation and Continuous Improvement: For strategic suppliers, evaluation of their contribution to process improvements and innovation
4. Risk Management: For critical suppliers, assessment of risk mitigation strategies and business continuity plans
5. Technical Capability: For technology or specialized service providers, evaluation of technical expertise and capabilities
6. Supplier Response: Section for supplier to provide feedback or response to the evaluation
7. Customer Feedback: When relevant, incorporation of end-user or customer feedback about the supplier's performance
1. Appendix A - Scoring Guidelines: Detailed guidelines for scoring each performance criterion
2. Appendix B - Performance Metrics Definitions: Detailed definitions of each performance metric and calculation methods
3. Appendix C - Supporting Documentation Checklist: List of required documentation to support the evaluation scores
4. Appendix D - Historical Performance Data: Summary of previous evaluation scores and trending analysis
5. Appendix E - Improvement Action Plan Template: Template for documenting and tracking required improvements
6. Appendix F - Industry-Specific KPIs: Additional key performance indicators specific to the industry or service type
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