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1. Customer Information Section: Basic contact details including name, address, phone, email, order number, and original purchase information
2. Product Details Section: Specific information about items being returned including product name, model number, quantity, condition, and serial numbers
3. Return Reason Section: Explanation for return request including problem description, defect details, or other return justification
4. Return Instructions Section: Detailed shipping and packaging requirements for return, including handling instructions and shipping address
5. Authorization Details Section: RMA number, date issued, validity period, and authorization terms
1. Warranty Claim Section: Additional details required for warranty-related returns, including warranty terms and coverage verification
2. Restocking Fee Section: Information about applicable restocking fees, calculation methods, and conditions
3. Special Handling Section: Specific requirements for fragile, hazardous, or specially regulated items
4. Refund Preference Section: Customer's preferred method of refund (original payment method, store credit, or replacement)
1. Return Shipping Label: Pre-paid shipping label for return shipment
2. Condition Documentation: Template for documenting product condition including photo requirements
3. Original Purchase Verification: Copy of original invoice or proof of purchase template
4. Return Policy Summary: Brief overview of company return policy and relevant terms
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